Frequently Asked Questions
Everything you need to know about bulk purchasing and global distribution.
What is the minimum order quantity (MOQ) for bulk purchases?
Our minimum order requirements vary by product category, but generally, bulk pricing begins at 10 units per SKU to ensure the best wholesale rates for our clients.
How long does international shipping take for large orders?
Bulk orders typically undergo a processing period of 3-5 business days, followed by an estimated transit time of 7-14 business days depending on the destination country and customs clearance.
Are all products guaranteed to be authentic?
Yes, we pride ourselves on sourcing directly from official manufacturers and authorized distributors. Every item shipped from our warehouse is 100% authentic and original.
What payment methods do you accept for wholesale transactions?
We accept all major credit cards, PayPal, and wire transfers (T/T). For high-volume institutional orders, please contact our sales team to discuss specialized billing options.
Can I request a refund if a bulk shipment is damaged?
We offer a comprehensive protection policy. If any items arrive damaged, please submit a claim with photo evidence within 7 days of delivery for a replacement or a prorated refund.
Are customs duties and taxes included in the price?
Prices listed on COKODIVE BULK BUYS do not include import duties or VAT. Customers are responsible for any local customs fees incurred upon the shipment's arrival in their country.